Resources
Warranty Note
A warranty note for South African machine sales, setting out the equipment supplied and the terms attached to it.
How Warranty Note is used on machine deals
Warranty Note records the terms attached to a machine sale in clear workshop language. It identifies the equipment supplied and sets out the conditions that apply to that particular machine or item of tooling.
A Warranty Note should pin down the exact machine being sold, including make, model, serial number, listed accessories and any visible defects noted before dispatch. On used lathes, boring equipment and valve grinding machines, the note is where sale condition, power details and any exclusions are recorded in plain workshop terms. For South African sales, that matters when a machine moves from Crown Mines to another site and the handover needs a clear written record.
Photographs should be matched to the Warranty Note before loading, not afterwards when memory is doing the work. Include the machine as standing, the control side, guards, chucks, steadies, tool holders and any loose items supplied with it. If a fault has been disclosed, note it against the relevant part so there is no argument over what was seen at sale stage.
Machine details that must appear
The note should state whether the machine is sold as tested, sold as seen, or supplied with a specific agreed condition written out line by line. Voltage, phase, spindle tooling, tailstock equipment, coolant gear and manuals on hand should be listed against the machine, not left to verbal discussion. That gives both sides one document to check at collection, delivery and installation.
Use the Warranty Note together with sale photographs and a short handover list before the transporter collects from Crown Mines. Mark missing guards, worn leadscrews, play in slides, electrical changes or incomplete tooling on the same record, then write in through the contact form if needed. That keeps the machine file tied to what was actually supplied on the day.
- Serial number and machine description recorded
- Faults noted before loading or collection
- Accessories and loose tooling itemised clearly
Sale terms for South African machinery
Transport over distance can expose old issues that were not written down at sale stage, especially with heavy used machinery moving between Johannesburg, Durban and Cape Town. A proper Warranty Note should mention whether lifting points, packing, bolted accessories and oil drainage were dealt with before dispatch. That is particularly relevant for machine tools leaving a busy Crown Mines premises for another workshop.
Mains supply also needs to be stated correctly because many workshop problems start with three phase, converter or control mismatches rather than a defect in the machine itself. Inland dust, coastal corrosion and periods without running can all affect condition on older stock, so observed rust, leaks or stiff movement should be written into the note. When the machine has not been under power, that absence of testing should appear plainly.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
When to issue the Warranty Note
Use the warranty note with machine photos, handover timing, and faults already recorded. Keep the subject line plain.
Prepare the Warranty Note once the machine, tooling and sale terms have been agreed, but before collection or delivery begins. It works best when attached to photos, invoice references and any workshop remarks made during inspection. On second-hand equipment, that written note often becomes the clearest record of what changed hands.